Returns and Exchanges

Image of a package.

Return Policy

  • Your purchase at One Small Child comes with a total satisfaction guarantee–in fact, it’s our top priority! If for any reason you are not delighted with your purchase, simply return it within 30 days, and we’ll promptly refund the merchandise amount.
  • Please be sure to use our measurement charts to determine the correct size the first time you order. Do not try to determine the correct size by the child’s age, weight, or the size they are currently wearing in other clothing brands. We have measured each style, allowing for wearing ease. If you order according to the size matching the measurements on the size chart, you will get a good fit and will not have the extra expense of returning an item.
  • All returned items must be unused, with all hang tags and labels in their original position in order to receive a refund.
  • We cannot accept returns or exchanges of worn, soiled, washed, monogrammed, or customized articles.
  • Please see our Exchange Policy below for instructions on making an exchange.

How to Return an Item

Please ship your return and your order information to:

One Small Child
Order Number: {Write Your Order Number Here}
1930 W 2300 S #2
Salt Lake City, UT 84119

We recommend shipping via USPS insured for your protection. We cannot be responsible for returns that are lost or damaged in transit.

Upon receipt of your return, we will credit your account back the purchase price of the item, subject to the terms listed below.

Please include the reason for return:

Thank you,

-One Small Child Team


Item is unworn/unused with tags still attached in the same condition it was sent in. All retail packaging is included. Return requested and merchandise must be received by us within 30 days of delivery of the order. Please allow 1 to 2 weeks for your refund of the purchase price to your credit card. Noncompliance with our return policy may result in a restocking fee or refusal (you will be responsible for shipping to receive the item back).

If you have questions or concerns, please contact our customer service representatives by email ([email protected]) or call 208-680-0731.

How to Exchange an Item

Please place a new order for the desired size or color. Follow the instructions above to return the undesired item.