Shipping Questions:

Q: How long will it take to get my order?
A: Most orders are delivered in 2-10 business days, depending on availability, geography, and shipping service selected. We ship Monday through Friday. (Our shipping providers and talented fulfillment staff aren't available on weekends, although our dedicated customer service representatives often answer email on the weekend.)

If you are concerned about meeting a deadline or aren't sure about whether your item is in-stock or made-to-order, you are welcome to email us to verify how long it will be before your order ships. We make every effort to ship all made-to-order orders within five business days of placement. If for any reason there is a delay beyond our control, we will notify you via email. Once your order leaves our fulfillment facility, the time it takes to reach you is dependent on the shipping service you selected. You can view our delivery schedule to calculate the shipping time in transit. Please keep in mind that the time in transit is listed in business days.

Q: Can my heirloom christening gown or christening outfit ship sooner than five business days?
A: Depending on how busy our sewing department is, we can rush a christening dress  or christening outfit through in two business days for an additional $20 fee. Please email for information specific to your order.

Q: Is my item in stock?
A: Unless there is a notice posted on the order page requesting that you allow extra time before shipment, your christening gown or christening outfit item is in stock and will ship according to our normal shipping policy. You will be notified immediately if there are any other problems with availability.

Return Policy Questions:

Q: What is your return policy? Is it really that flexible?
A: You can view our complete return policy here, and yes, it is really that good!

Q: What if I can't return an item within the allowed 15 days?
A: The 15-day return period starts when you receive your shipment. If for some reason you aren't able to return in the allowed time frame, you can email us in advance to make arrangements for an extended return period. We understand that there are occasionally extenuating circumstances, and are happy to make any arrangements you may need, but please be aware that we do need to receive prompt returns in order to continue offering the selection and flexibility we do.

Q: Are there any re-stocking fees on returned items?
A: No. Never.

Q: Your return policy states that items must be returned within 15 days--is that from the time I order?
A: No. the 15-day return period begins when you receive your order.

Q: Does my return have to be in your facility within the 15 days?
A: No. It just needs to be in the shipping system (postmarked). We do not expect you to spend exorbitant amounts of money on express shipping! Just be sure to select a shipping method that offers delivery confirmation.

Q: Are made-to-order items returnable?
A: Yes. Made-to-order items are constructed for you when we receive your order, but we do accept returns on them.

Sizing Questions:

Q: Where can I find a size chart?
A: The size chart for each of our outfits can be found on the 'size chart' tab just below the 'add to cart' button on the product order page.

Q: My baby normally wears size 9 months in regular clothing, but your size chart says to order 3 months. Why the big difference? Do I trust your size chart?
A: We go to a lot of trouble to make sure you can trust our size charts. You'll find a more detailed explanation here

Q: My baby's weight does not match the size that the measurements indicate. Do I still order by measurement?
A: Yes. Measurement is the most accurate indicator of actual size. You can find more information here.

Q: My baby has very chubby arms and legs. Will sleeves and leg cuffs be large enough?
A: Yes, of the thousands of babies we've dressed over the years, we have yet to hear that our sleeves and legs are not roomy enough.

International Ordering Questions:

Q: Do you ship to APO/FPO addresses?
A: Yes. We ship to military addresses via USPS Priority Mail.

Q: Do you ship internationally?
A. Yes! You can find all the information you need here.

Other Questions:

Q: Can you describe your fabrics for me?
A: You can find detailed descriptions of each of the fabrics used in our special occasion clothing here.

Q: Can I send a money order instead of using a credit card? How about a personal check?
A: Yes, we accept money orders. Please print our order form and include it with your payment. Mail to: One Small Child, 26 N 470 W, Blackfoot, ID 83221. Your order will begin processing as soon as payment is received. We do not accept personal checks.

Q: Do you offer wholesale pricing for stores? Can I get your outfits anywhere else?
A: Thank you for your interest, but we are a retail site only. We design and manufacture most of our products and are the exclusive retail distributors of the Allie Wade label at this time.