Import Duty & Taxes
- Because this is an international order, import duty and taxes may apply. We are not able to give you an exact quote for import duty and taxes prior to shipment, but we want you to be aware that they can be expensive (especially for EU countries). You can estimate your possible additional costs using this calculator. Often, to expedite clearance of your package through customs, FedEx will prepay these fees and submit a bill to you after you have received your merchandise. Please understand that these additional charges are coming from your government, and are in no way an attempt by One Small Child or FedEx to increase the cost of your order.
- We cannot declare a reduced shipment value amount or say your order is a gift to lessen import duty and taxes charged by your country.
- APO addresses, Alaska and Hawaii are considered domestic orders and may opt to use our regular USPS options.
- International rates via FedEx are quoted directly by FedEx (excluding duty) based on package weights. FedEx shipments generally deliver in 3-4 business days. You can determine these costs using the Estimate Shipping tool in your shopping cart.
- USPS First Class and International Priority Mail shipping rates are generally available at lower costs. Time in transit for First Class shipments can be up to 4-5 weeks and packages are not reliably trackable or guaranteed to arrive by a specific date. You can determine these costs using the Estimate Shipping tool in your shopping cart.
- All international orders ship within one business day after we receive your order and payment.
- All prices are listed in US Dollars. You can find a currency exchange calculator here.
- For optimal credit-card security, all international orders are processed through PayPal. If you do not have a PayPal account, you can quickly and easily set one up here.
- If Paypal is not an option, you can pay via bankcard by faxing your order to us. Proof of identity is required and must be included for all international bankcard transactions; order form & instructions can be found here.
*A note about your phone calls/voice mails: we are not able to return international phone calls. If you call and leave a voice message for us, please leave an email address we can use to answer your question.